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Contact Us

Contact Us

Contact Us

Customer Service

Your satisfaction is our main goal. If you have questions or concerns or are unsatisfied with the service you are receiving, please follow these steps:

  • Contact your Sales Representative or Service Advisor at your authorized Ford Dealer.
  • If your inquiry or concern remains unresolved, contact the Sales Manager, Service Manager or Customer Relations Manager at your authorized Ford Dealer.
  • If you require assistance or clarification on Ford Motor Company policies or procedures, please contact the Ford Customer Relationship Centre:

Ford Motor Company
Customer Relationship Center
Simon Vermooten Rd. Silverton
PO Box 411
Pretoria, South Africa
E-mail: ssacrc@ford.com

Customer Service

Your satisfaction is our main goal. If you have questions or concerns or are unsatisfied with the service you are receiving, please follow these steps:

  • Contact your Sales Representative or Service Advisor at your authorized Ford Dealer.
  • If your inquiry or concern remains unresolved, contact the Sales Manager, Service Manager or Customer Relations Manager at your authorized Ford Dealer.
  • If you require assistance or clarification on Ford Motor Company policies or procedures, please contact the Ford Customer Relationship Centre:

Ford Motor Company
Customer Relationship Center
Simon Vermooten Rd. Silverton
PO Box 411
Pretoria, South Africa
E-mail: ssacrc@ford.com